Privacy Policy

Purpose of this Privacy Policy

VALENYR INFORMATION TECHNOLOGY CONSULTANTS - FZCO ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications, websites, and related services (collectively, the "Services").

This privacy policy applies to all Services provided by VALENYR INFORMATION TECHNOLOGY CONSULTANTS - FZCO, including all current and future mobile applications developed and published by us. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

Important Information

Our Services are not intended for children under the age of 13, and we do not knowingly collect data relating to children under 13. If you are between 13 and 18 years of age, you should review this policy with your parent or guardian to ensure they understand and consent to your use of our Services.

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact us:

You have the right to make a complaint to your local data protection authority. However, we would appreciate the opportunity to address your concerns before you contact any supervisory authority, so please contact us first.

Information We Collect

Information You Provide Directly

When you use our Services, we may collect the following types of information that you provide to us:

• Account Information: When you create an account, we collect your name, email address, username, and password.
• Profile Information: You may choose to provide additional information such as profile pictures, biographical information, preferences, and settings.
• User Content: Any content you create, upload, or share through our Services, including photos, videos, text, comments, and other materials.
• Purchase Information: When you make in-app purchases or subscribe to premium features, transaction information is processed by the app store platform (Apple App Store, Google Play Store). We may receive confirmation of purchases but do not collect or store your payment card details.
• Communications: When you contact our support team, participate in surveys, or otherwise communicate with us, we collect the content of those communications.

Information Collected Automatically

When you use our Services, we automatically collect certain information about your device and usage:

• Device Information: Device type, operating system and version, device identifiers (such as IDFA or Android ID), mobile network information, and device settings.
• Usage Information: Information about how you use our Services, including features accessed, time and duration of use, app opens and interactions, and in-app navigation paths.
• Location Information: With your permission, we may collect precise location data from your device. You can control location permissions through your device settings.
• Log Data: IP address, browser type, access times, pages viewed, and the page you visited before navigating to our Services.

Information from Third-Party Sources

We may receive information about you from third parties, including:

• Analytics Providers: We use third-party analytics services (such as Google Analytics, Firebase Analytics) to help us understand how users interact with our Services.
• Advertising Partners: We may work with advertising partners who provide us with information about ad performance and user interactions with ads.
• Social Media Platforms: If you choose to connect your account with social media platforms, we may receive information from those platforms in accordance with their privacy policies.

Health and Fitness Data

Some of our applications may access health and fitness data with your explicit permission, such as step counts, workout data, heart rate, or other health metrics through Apple HealthKit, Google Fit, or similar platforms.

All health and fitness data is processed locally on your device and is NOT transmitted to or stored on our servers. This data is used solely to provide you with personalized features and insights within the application. You can revoke permission to access this data at any time through your device settings. You may also delete this data from within the application at any time.

How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Maintain Our Services

• Create and manage your account
• Provide the features and functionality of our applications
• Process transactions and send related information, including purchase confirmations
• Personalize your experience and provide content tailored to your interests
• Monitor and analyze usage patterns to improve our Services

To Communicate with You

• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Send you promotional communications and information about new features or services (with your consent where required)
• Conduct surveys and collect feedback

To Improve and Develop Our Services

• Develop new products, features, and services
• Conduct research and analysis to better understand user behavior and preferences
• Test new features and functionality
• Diagnose and fix technical problems

For Safety and Security

• Protect against, investigate, and prevent fraudulent, unauthorized, or illegal activity
• Monitor and ensure compliance with our Terms of Service and other policies
• Verify user identity and prevent abuse

For Marketing and Advertising

• Deliver targeted advertising and promotional content based on your interests and activity
• Measure the effectiveness of our marketing campaigns
• Build user profiles for advertising purposes (with your consent where required)

Legal Bases for Processing (EEA and UK Users)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data based on the following legal grounds:

• Performance of a Contract: To provide our Services and fulfill our contractual obligations to you
• Legitimate Interests: To improve our Services, conduct analytics, prevent fraud, and for other business purposes where our interests are not overridden by your rights
• Consent: Where you have given us consent for specific purposes, such as marketing communications or accessing certain device permissions
• Legal Obligations: To comply with applicable laws and regulations

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information in the following circumstances:

Service Providers

We share information with third-party service providers who perform services on our behalf, such as hosting, data analysis, customer service, email delivery, advertising, and payment processing. These service providers are contractually obligated to use your information only as necessary to provide services to us and are required to maintain the confidentiality and security of your information.

Business Transfers

If we are involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order, subpoena, or government agency). We may also disclose your information to:

• Comply with legal obligations
• Protect and defend our rights or property
• Prevent or investigate potential fraud or other illegal activity
• Protect the personal safety of users or the public

With Your Consent

We may share your information with third parties when you have given us explicit consent to do so, such as when you choose to connect your account with third-party services.

Aggregated or Anonymized Data

We may share aggregated or anonymized information that does not directly identify you with third parties for research, analytics, marketing, or other purposes.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria we use to determine retention periods include:

• The length of time we have an ongoing relationship with you and provide Services to you
• Whether there is a legal obligation to which we are subject (e.g., certain laws require us to keep records of transactions for a certain period of time)
• Whether retention is advisable in light of our legal position (e.g., in regard to statutes of limitations, litigation, or regulatory investigations)

When we no longer need your personal information, we will securely delete or anonymize it. Following account deletion, we may retain certain information for backup, archival, fraud prevention, analytics, or to comply with legal obligations.

Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols
• Encryption of sensitive data at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Employee training on data protection and security practices

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

You are responsible for maintaining the confidentiality of your account credentials. Please notify us immediately if you believe your account security has been compromised.

Your Rights and Choices

Access and Portability

You have the right to access the personal information we hold about you and to request a copy of your data in a structured, commonly used, and machine-readable format.

Correction and Update

You can update or correct your account information at any time through the settings within our applications or by contacting us.

Deletion

You have the right to request deletion of your personal information. You can delete your account through the application settings or by contacting us at support@valenyr.com. Please note that we may retain certain information as required by law or for legitimate business purposes.

Opt-Out of Marketing Communications

You can opt out of receiving promotional emails from us by clicking the "unsubscribe" link in any marketing email or by adjusting your notification settings within the application. Even if you opt out of marketing communications, we may still send you non-promotional messages related to your account or our Services.

Device Permissions

You can control the permissions you grant to our applications (such as access to camera, photos, location, health data, notifications) through your device settings. Revoking certain permissions may limit the functionality of our Services.

Cookie Settings

Most web browsers are set to accept cookies by default. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. Please note that some features of our Services may not function properly if cookies are disabled.

Do Not Track

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Because there is not yet a common understanding of how to interpret DNT signals, our Services do not currently respond to DNT signals.

Rights for EEA and UK Users

If you are located in the European Economic Area or United Kingdom, you have additional rights under GDPR:

• Right to Object: You have the right to object to processing of your personal data for direct marketing purposes or based on legitimate interests
• Right to Restriction: You have the right to request restriction of processing of your personal data in certain circumstances
• Right to Withdraw Consent: Where we rely on consent as the legal basis for processing, you have the right to withdraw consent at any time
• Right to Lodge a Complaint: You have the right to lodge a complaint with your local supervisory authority

To exercise any of these rights, please contact us at support@valenyr.com. We will respond to your request within the timeframe required by applicable law.

Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child under 13 has provided us with personal information, please contact us at support@valenyr.com, and we will take steps to delete such information from our systems.

For users between the ages of 13 and 18, we recommend that parents or guardians review this Privacy Policy and monitor their child's use of our Services.

International Data Transfers

Your information may be transferred to and maintained on servers and databases located outside of your jurisdiction, where the data protection laws may differ from those in your country. If you are located in the European Economic Area or other regions with laws governing data collection and use, please note that we may transfer your information to countries that do not have the same data protection laws as your jurisdiction.

By using our Services, you consent to the transfer of your information to the United Arab Emirates and other countries where we operate. We will take appropriate steps to ensure that your personal data receives an adequate level of protection and that transfers comply with applicable data protection laws.

Third-Party Links and Services

Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by VALENYR INFORMATION TECHNOLOGY CONSULTANTS - FZCO. This Privacy Policy does not apply to third-party services. We are not responsible for the privacy practices of third parties.

We strongly advise you to review the privacy policies of any third-party services you access. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party services.

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, as well as the categories of sources, purposes for collection, and third parties with whom we share personal information.
• Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out: You have the right to opt out of the "sale" of your personal information. We do not sell personal information as defined by the CCPA.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise these rights, please contact us at support@valenyr.com. We will verify your identity before responding to your request.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this policy.

If we make material changes to this Privacy Policy, we will notify you by email (if you have provided your email address) or through a prominent notice within our Services prior to the changes taking effect.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Services after changes are posted constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We will respond to your inquiry as soon as reasonably possible and within the timeframes required by applicable law.