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Terms of Service

Last updated: November 23, 2025

This website and mobile applications (the "Services") are owned and operated by VALENYR INFORMATION TECHNOLOGY CONSULTANTS - FZCO ("Company," "we," "us," or "our"), a company registered in the United Arab Emirates. By accessing or using our Services, you agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms applicable to specific applications or services.

We may update these Terms at any time. Updates will be posted on this page with a revised "Last updated" date. Continued use of the Services after changes means you accept the updated Terms.

1. Intellectual Property Rights

All content within our Services, including but not limited to software code, user interfaces, graphics, logos, images, text, audio, video, and downloadable materials, is the property of VALENYR INFORMATION TECHNOLOGY CONSULTANTS - FZCO, our affiliates, or our licensors. This content is protected by copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable license for personal, non-commercial use only. You may not reproduce, modify, distribute, reverse engineer, decompile, or exploit our content without prior written consent from VALENYR INFORMATION TECHNOLOGY CONSULTANTS - FZCO.

2. User-Submitted Content

When you submit content through our Services (e.g., feedback, reviews, comments, testimonials, uploads), you grant us a worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, distribute, display, modify, and adapt such content for the purposes of operating, improving, and promoting our Services.

You represent and warrant that you have all necessary rights to submit such content and that your content does not violate any applicable laws or third-party rights, including but not limited to intellectual property rights, privacy rights, or defamation laws.

3. Application Purchases and Subscriptions

Eligibility

By purchasing our applications or subscribing to our services, you represent that you are at least 18 years of age, or that you are making the purchase with the knowledge and consent of a parent or legal guardian. If we discover that a purchase was made by a minor without such consent, we reserve the right to revoke access and issue a refund at our discretion.

Subscriptions

Certain applications may offer subscription-based services. Subscriptions automatically renew unless cancelled at least 24 hours before the next billing date through your Apple App Store, Google Play Store, or other applicable platform account settings. All purchases are for individual use only—accounts and materials may not be shared.

In-App Purchases

Our applications may offer in-app purchases for additional features, content, or virtual goods. All in-app purchases are processed through the respective app store platforms and are subject to their terms and conditions. We reserve the right to modify pricing and available features at any time.

4. Refund Policy

Refund policies for applications and subscriptions are governed by the respective platform's policies (Apple App Store, Google Play Store, etc.). Generally, purchases are final and non-refundable except as required by applicable law or platform policies.

If you believe you are entitled to a refund, please contact the platform through which you made the purchase within the timeframe specified by that platform. For issues with application functionality, please contact our support team at support@valenyr.com before requesting a refund.

5. User Conduct and Acceptable Use

You agree not to:

  • Use our Services for any unlawful purpose or in violation of these Terms
  • Attempt to gain unauthorized access to any portion of the Services or any systems or networks
  • Interfere with or disrupt the Services or servers or networks connected to the Services
  • Use any automated means (bots, scrapers, etc.) to access the Services without our express permission
  • Upload or transmit viruses, malware, or any other malicious code
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity
  • Collect or harvest any personally identifiable information from the Services
  • Share, sell, or transfer your account to another person

We reserve the right to suspend or terminate your access to the Services for any violation of these Terms, without prior notice and without refund.

6. No Warranties and Results Disclaimer

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We make no guarantees regarding specific results, outcomes, performance improvements, or achievements from using our applications. Individual results may vary based on factors outside our control, including user effort, device capabilities, and usage patterns. Use our Services at your own risk.

7. Privacy and Data Collection

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to our collection and use of your information as described in the Privacy Policy.

8. Third-Party Services and Links

Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by VALENYR INFORMATION TECHNOLOGY CONSULTANTS - FZCO. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services.

We strongly advise you to review the terms and privacy policies of any third-party services you access through our Services. Your interactions with third-party services are solely between you and that third party.

9. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall VALENYR INFORMATION TECHNOLOGY CONSULTANTS - FZCO, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of (or inability to access or use) the Services
  • Any conduct or content of any third party on the Services
  • Any content obtained from the Services
  • Unauthorized access, use, or alteration of your transmissions or content

Our total liability for all claims relating to the Services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim, or AED 100 (approximately USD 27), whichever is greater.

10. Account Registration and Security

Some of our Services may require you to create an account. You agree to provide accurate, current, and complete information during registration and to keep your account credentials secure. You are responsible for all activities that occur under your account.

You must immediately notify us of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to maintain account security.

11. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at support@valenyr.com so we can delete such information.

For users between 13 and 18 years of age, parental or guardian consent is required before using our Services or making any purchases.

12. Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms. Upon termination, your right to use the Services will cease immediately.

You may terminate your account at any time by contacting us or deleting the application from your device. Following termination, we may retain certain information as required by law or for legitimate business purposes.

13. Governing Law and Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.

Dispute Resolution

Any disputes arising out of or relating to these Terms or the Services shall be resolved through good faith negotiation between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, it shall be submitted to binding arbitration in Dubai, UAE, under the rules of the Dubai International Arbitration Centre (DIAC), except where applicable consumer protection laws require otherwise.

Exceptions

Notwithstanding the above, we retain the right to seek injunctive or other equitable relief in any court of competent jurisdiction to protect our intellectual property rights or confidential information.

14. Changes to Services

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

15. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired in any way.

16. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms applicable to specific Services, constitute the entire agreement between you and VALENYR INFORMATION TECHNOLOGY CONSULTANTS - FZCO regarding the use of our Services and supersede all prior agreements and understandings.

17. Contact Us

If you have any questions about these Terms of Service, please contact us:

VALENYR INFORMATION TECHNOLOGY CONSULTANTS - FZCO

DSO-IFZA-72380, IFZA Properties

Dubai Silicon Oasis, Dubai, United Arab Emirates

Email: support@valenyr.com